Media Cause is an award winning, mission-driven marketing and creative agency that helps nonprofits grow and accelerate their impact. We take a people-first approach to developing powerful creative, scalable growth strategies, and targeted communications that connect with individuals across their entire supporter journey: from awareness and recruitment to fundraising and advocacy, and every touchpoint in-between.

Media Cause consists of 60+ full-time employees along with a network of talented consultants. We have offices in Boston, Washington DC, Atlanta and San Francisco (reopening post COVID) as well as a few team members who work remotely permanently. Our agency has grown in size every year since our founding, landing on the Inc. 5000 list for the fastest growing private companies in America twice. We have built a strong business although Impact is our North Star. In addition to winning 14 awards for our client work in 2020, Media Cause was honored by Inc. Magazine with a Best In Business Gold Award for our positive impact on our community, our industry, and society as a whole.

Media Cause is currently looking for a Freelance UX designer/strategist to help accelerate the growth and impact of organizations doing good in the world by bringing user-centric insights and approaches to website builds, content strategy development, and in-depth audience discoveries.

Who You Are:

The ideal candidate has 5-7 years of UX design and strategy experience working in the advertising, marketing, tech, or nonprofit industries, ideally with both medium and enterprise-level website builds.

If you have a passion for driving meaningful results for clients, a hunger to continue learning in the ever changing digital world, the ability to problem solve to overcome any challenge, the mindset to help teammates succeed, and a strong desire to change the world—keep reading.

Skills & Experience Required

• A strong portfolio of UX design and strategy projects that demonstrate your methodology and approaches as well as the final product
• Experience in conducting primary user-centric research, with the ability to lead interviews and develop surveys for insight gathering and problem solving
• Experience in sourcing and analyzing secondary research, as well as conducting competitive analysis identify opportunities for market differentiation and improvement
• Ability to audit existing website structure and UX to provide strategic recommendations for improved IA and functionality. Content strategy experience is also preferred.
• Highly skilled at developing personas, user journey maps, and/or or other UX documentation tailored to audience segment needs and organizational goals
• Experience making recommendations and developing approaches for content personalization, functionality, and usability integrations
• Highly skilled in developing site maps, wireframes, and visual prototypes (experience with Sketch, Invision, or Figma a plus)
• Fluent in collaborating with web developers, content strategists, and designers (hands-on coding or no-code design experience is a bonus!)
• Must be a strong communicator with others on the agency team, as well as your clients—providing clear and timely updates on progress and deadlines; confidently presenting your work to internal and external decision makers; iterating based on feedback; engaging in collaborative problem solving
• Must be a team player—focused on details while also considering bigger-picture context, and willing to both take the lead and follow others’ leads depending on the project

This is a freelance/hourly role commensurate with experience. Media Cause is committed to hiring individuals who are traditionally underrepresented in the field of marketing. We strongly encourage all qualified people to apply.